Streamlined customer onboarding for EV charging services
What is customer onboarding?
Spirii’s onboarding tools in the Spirii Business Portal let you design branded digital storefronts and guided onboarding flows for new EV customers. These flows help users move easily through setup, payment, and their first charging sessions in a way that reflects your brand and product offering.Partners can automate user journeys, emails, and invoicing for both home and public charging. This creates a fast and intuitive start for private and business customers and turns new sign-ups into active charging users quickly.
Key benefits
- Design branded onboarding flows: Create tailored journeys that fit your products and customer groups.
- Reduce support needs: Provide clear, guided steps that minimise confusion and common questions.
- Increase activation and first-time usage: Help users get started quickly so sign-ups convert into active customers.
- Adapt onboarding to user groups and languages: Localise steps and tailor access rules for different customer types.
- Build confidence from day one: Give customers a clear, consistent experience across all channels.
How it works
Configure onboarding steps in Spirii Connect
Admins set up branded storefronts and predefined flows that match their products and brand identity.
Guide users through setup
Flows include welcome messages, access selection, pricing and payment details, and essential getting-started guidance supported by automated emails and invoicing.
Activate charging with Spirii Go or your white-label app
After completing the journey, customers can manage their charging directly in the app and start using your services with minimal manual work.
Who is it for
- Corporate fleets onboarding new drivers
- Property owners introducing residents to home or shared parking chargers
- Charging networks improving first-time user experience
- Businesses delivering branded EV charging as part of their services
Trusted by our successful partners
With Spirii we can operate as a CPO and offer a top-tier charging solution to every EV-driver across Europe and make the future of transportation a reality.
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Jumpstart your EV charging business with Spirii today