Stay informed with real-time service notifications
leading companies
What are service notifications?
Service notifications in Spirii Connect keep operators and users informed about charger status changes, usage events, technical issues, and software updates as they happen.With real-time alerts, you can respond quickly to problems, stay updated on network performance, and maintain a reliable charging experience without constant manual monitoring.
Key benefits
- Receive instant fault and downtime alerts: Get notified as soon as chargers experience issues so you can take immediate action.
- Stay updated on software and firmware changes: Know when updates are applied across your network to ensure stability and security.
- Track usage and performance automatically: Receive summaries of charging sessions and network activity without checking dashboards.
- Reduce service disruptions: Use early alerts to resolve issues before they impact drivers.
- Customize notifications to your role: Choose which alerts you receive and how they are delivered based on your responsibilities.
How it works
Notifications are triggered automatically
Events such as charger errors, session updates, or software changes generate alerts.
Alerts are delivered instantly
Notifications appear in Spirii Connect or are sent via email or push messages.
Customize your preferences
Operators can configure which alerts to receive and assign them to specific users or teams.
Who is it for
- Fleet managers tracking vehicle charging status
Receive notifications when fleet vehicles complete charging sessions, ensuring optimal vehicle readiness and turnaround times. - Operators managing large charger fleets
Stay on top of network-wide performance and receive consolidated alerts across hundreds of charging points without manual monitoring. - Property owners monitoring charging performance
Keep track of charger usage, uptime, and any issues at the charging stations with minimal effort. - Support teams staying ahead of issues
Get immediate alerts about driver-facing problems so you can provide proactive assistance before customers reach out. - NOC (Network Operations Center) teams maintaining 24/7 operations
Ensure round-the-clock awareness of critical events with customizable alerts that route to on-duty personnel automatically.
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